Refund Policy

1. 30-day money-back guarantee

If you are not satisfied with Fithab Premium, you can request a full refund within 30 days of your order date. No explanation is required.

2. How to request a refund

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders, provides customer service inquiries and handles returns. To request a refund:

• Go to paddle.net and look up your purchase using the email address you used at checkout, then request a refund there; or
• Email us at ruben.tiso@gmail.com and we will arrange the refund with Paddle for you.

Refunds are returned to the original payment method. Once approved, Paddle typically processes the refund within a few business days, though your bank may take longer to show it.

3. Subscriptions and cancellations

• Fithab Premium renews automatically each month until you cancel. Cancelling stops future charges; your Premium access continues until the end of the period you already paid for.
• You can cancel from your profile in the app, or through paddle.net using your purchase email.
• If you were charged after cancelling, or charged unexpectedly, contact us and we will refund that charge.

4. Purchases made through app stores

If you subscribed through the Google Play Store or the Apple App Store rather than directly in the app, that store processed the payment and its own refund policy applies. Contact the store to request a refund, and email us if you need help.

5. Your statutory rights

This policy is in addition to any statutory withdrawal or refund rights you have under Swiss or EU/EEA consumer law, which are not affected by it.

6. Contact

Ruben Tiso, Switzerland — ruben.tiso@gmail.com